Privacy Policy

Privacy Policy for BRND.agency
Last Updated: April 5, 2025

BRND.agency is a service and brand expansion initiative owned and operated by Paired Inc. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, request services, or purchase products.

By using this website, you agree to the practices described below.

1. Who We Are

BRND.agency is a branded merchandise and marketing fulfillment division of Paired Inc. All services, content, and transactions on this website are managed by Paired Inc.

2. Information We Collect

We collect information in two main ways:

a. Information You Voluntarily Provide

  • Name, email, phone number, company name

  • Shipping and billing information for merchandise orders

  • Messages or inquiries submitted via contact forms

  • Responses to promotions, giveaways, or surveys

b. Information Automatically Collected

  • IP address and browser type

  • Pages visited, time on site, and referring URLs

  • Cookie and tracking data (see Section 6)

3. How We Use Your Information

We use collected information to:

  • Fulfill product orders and deliver services

  • Communicate with you about your orders, account, or inquiries

  • Send occasional updates or promotional offers (you can unsubscribe at any time)

  • Improve website performance and user experience

  • Comply with legal or financial recordkeeping requirements

4. Who We Share Your Information With

We only share your information when necessary to provide services or fulfill orders. This includes:

  • Payment processors (e.g., Stripe or similar)

  • Shipping and fulfillment providers

  • Email service providers (for order confirmations, updates, etc.)

We do not sell or rent your personal data to third parties.

5. How We Protect Your Information

We use secure hosting, SSL encryption, and access control systems to protect your information. While no system is 100% secure, we take reasonable and appropriate measures to safeguard your data.

6. Cookies & Tracking Technologies

We use cookies to:

  • Track site usage and performance

  • Remember your preferences

  • Support analytics and security

You may disable cookies in your browser settings, though some features of the site may not function as intended.

7. Email & Communication Preferences

If you opt into our email list or submit a contact form, we may send you updates about BRND.agency or other offerings by Paired Inc. You may unsubscribe at any time using the link in the email.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., platforms we integrate with or reference). We are not responsible for the privacy policies or content of those sites.

9. Children’s Privacy

BRND.agency is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

10. Your Rights & Access

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request corrections or deletion

  • Opt out of marketing communication

To make a request, email us at: privacy@brnd.agency

11. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions or data-related concerns, contact:
📧 privacy@brnd.agency
📍 Operated by Paired Inc. — Carmel, IN, USA